The minute you put a laptop or desktop into an employee’s hands, you surrender all control. Sure, you use the usual methods to lock down access to certain websites and prevent some types of applications from being installed, but you can’t keep the image completely clean. There’s only one solution: take back control of the desktops! With desktop virtualization, you can put the IT department back in the driver’s seat.
Desktop computing has gained a reputation for being the “Wild West” in the IT community. It’s easy to keep the datacenter under control – from the sign-in log up front to the technical expertise required to manage the systems inside. Desktops, however, are fundamentally different. Your end users sit in front of them every day, making changes small and large. Even with extensive monitoring efforts, you usually don’t know about non-standard software or malware until a problem big enough to affect the employee severely occurs. And, what could have been an easy fix if identified immediately morphs into a time-consuming endeavor for the desktop support team, and the issues involved could affect your entire enterprise.
